Legal

Privacy Policy

Your privacy is important to us. This page explains how Abstract Logic collects, uses, stores and protects your personal data.

Last updated: 3 June 2026

1. Who we are

Abstract Logic ("we", "us", "our") is a software development and IT consulting firm registered in India. We operate the website abslogic.com and build products including Swastik Healthcare, AbsLogic Voice and AbsLogic Chat.

Data Protection Contact: support@abslogic.com

2. What personal data we collect

We may collect the following categories of information when you interact with our website or services:

  • Contact information — name, email address, phone number, company name (via the contact form or newsletter signup).
  • Enquiry details — the service you are interested in, your project description (via the "topic" dropdown and "message" field on the contact form).
  • Technical data — IP address, browser type, operating system, referral URLs, pages visited, timestamps. Collected automatically via server logs.
  • Cookies & local storage — we use localStorage to remember your dark/light theme preference. We do not use third-party tracking cookies.

3. Our role (Data Controller vs. Data Processor)

Abstract Logic provides B2B software solutions (including Swastik Healthcare, AbsLogic Voice, and AbsLogic Chat). When our clients use these products to process data belonging to their end-users (e.g., patients or customers):

  • Our client is the Data Fiduciary (Controller) and is solely responsible for obtaining legal consent from their end-users under the DPDP Act or other relevant laws.
  • Abstract Logic acts strictly as a Data Processor, processing this data only on behalf of and according to the instructions of our client.

We bear no liability for a client's failure to obtain proper consent or comply with data protection regulations regarding their end-users.

4. How we use your data

We process your personal data for the following purposes:

  • To respond to your enquiry or quote request.
  • To send you the newsletter you subscribed to (email address only).
  • To improve our website, diagnose technical issues and understand aggregate usage patterns.
  • To comply with legal obligations under applicable Indian law.
  • AI Model Improvement: We may use de-identified, anonymised data to train, evaluate, and improve the performance of our artificial intelligence models and systems.

5. Lawful basis for processing

We process your data on the basis of:

  • Consent — when you submit a contact form or subscribe to the newsletter, you consent to the processing of the data you provide.
  • Legitimate interest — for server logs and analytics used to maintain and secure the website, and for anonymising data to improve our products.
  • Contractual necessity — when processing is required to deliver a service you have engaged us for.

6. Cookies and local storage

This website does not use third-party tracking cookies. We use browser localStorage to persist your chosen theme (light / dark). No personal data is stored in cookies or local storage.

7. Third-party services

We may use the following third-party services that process data on our behalf:

  • Hosting provider — our website is hosted on servers that log IP addresses for security and uptime purposes.
  • Email service — newsletter and enquiry responses may be processed through a transactional email provider.

We do not sell, rent or trade your personal data to any third party.

8. Data retention

We retain your personal data only as long as necessary to fulfil the purposes described above, or as required by applicable law. Contact form submissions are retained for up to 24 months. Server logs are retained for up to 12 months.

We reserve the right to retain data beyond these standard periods if necessary to defend against legal claims, resolve disputes, or comply with lawful law enforcement requests.

9. Your rights under India's DPDP Act

Under the Digital Personal Data Protection Act, 2023 (DPDP Act) and any rules made thereunder, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request erasure of your personal data, subject to legal and contractual obligations.
  • Withdraw consent at any time (this does not affect the lawfulness of processing before withdrawal).
  • Lodge a grievance with us or with the Data Protection Board of India.

To exercise any of these rights, please email support@abslogic.com. We will respond within 30 days.

10. Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. These include encrypted connections (HTTPS), access controls and regular security reviews.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. Abstract Logic is not liable for data breaches caused by unauthorized access beyond our reasonable control or resulting from client negligence (such as compromised credentials).

11. International transfers

Your data is primarily processed in India. If we transfer data outside India (for example, to cloud service providers), we ensure appropriate safeguards are in place as required by the DPDP Act.

12. Children's data

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us at support@abslogic.com.

13. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates the most recent revision. We encourage you to review this page periodically.

14. Contact us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: